TQC


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TQC - short version

Total Quality Control - A term used to describe an approach in which an organization strives to achieve excellence in all aspects of its endeavours and activities. Frequent use of the term total quality control probably started with the book what is total quality control by Kaoru Ishikawa [1985] but the term originated with Armand Feigenbaum in his 1961 book by that name.



 



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